We are making some changes to our Box Office
Firstly, we want to encourage you to purchase your tickets online. Follow any of the “Ticket” links on our show pages. This will reduce queues at the box office, reduce the handling of tickets and payments and help us to operate a more COVID-Secure environment.
In order to help with this we have removed the additional administration charge that was previously added to online sales. All tickets are now the same price whether they are bought online, over the phone or on the door. Tickets will be automatically emailed to you using the email address that you input once the transaction is complete. You may print them off at your leisure or keep them on a smartphone ready to be quickly shown as you enter the theatre.
All Personal details such as your email address are used only by ourselves and are NEVER shared with any other organisation. We do NOT store payment card information.
The telephone service of the Box Office will be operating on a reduced time table. It will only be open for ticket sales at the times advertised on the main Box Office page.
The Playhouse Box Office telephone number is 01772 252288. The number for individual shows may be different so please check the relevant show pages for the appropriate contact details.
Tickets bought at the box office now have to be paid for at the time of booking by credit or debit card and you will need to give us an email address for us to email the tickets to you. If you do not use email we may be able to post tickets to you or arrange for them to be collected at the Box Office when you arrive at the theatre.
Finally, tickets can still be purchased on the door but should be paid for by credit or debit card if at all possible in order to minimise the handling of cash and tickets
All of these measures are in line with the current government guidance and the “See it Safely” protocols and are there to keep us all as safe as possible as we re-open the theatre. We thank you for your understanding and cooperation.